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The strength of Donaldson Consulting’s customer services lies
in our ability to deliver a comprehensive portfolio of Information
Technology services to business across several industries. Our array
of service capabilities supports the ongoing needs of our clients
and helps them maximize IT investments.
High Availability Services for Resilient Infrastructure -
These are services that can help you improve critical IT systems
availability, help move you even closer to a continuous operations
environment by reducing unplanned outages and reducing or potentially
eliminating planned outages, and help lower the cost associated
with downtime. More than just the technology, High Availability
Services for Fault Resilient Infrastructure takes an end-to-end,
holistic approach to availability. We can help you achieve your
business availability goals by identifying availability issues;
inhibitors and exposures, delivering a comprehensive set of recommended
improvements and tailored solutions.
High Availability Services for Fault Resilient Infrastructure exploits
new and emerging “autonomic computing” technologies
for self managing systems that help enable self-configuring, self-healing,
self-optimizing and self-protecting. Our services along with self-managing
attributes can help provide:
• An IT infrastructure
that is highly resistant to unplanned disruptions.
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A security-enhanced environment that can mitigate risk.
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Can transparently adapt to change, can scale to upswings and downswings
in the market.
• Capable of rapid recovery should a disruption
occur.
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Installation and Implementation Services - Installing new
software or hardware systems can be time-consuming and complex.
But you can get your new systems up and running quickly without
disrupting your business, draining your internal resources, or taking
the time to acquire new skills.
Our installation specialists can help make your IT systems operational
with expert hardware installation services. We also offer software
installation services that support Microsoft and selected UNIX/LINUX
operating systems and middleware platforms.
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Integration Services - Our service specialists can help you
plan for and implement selected Microsoft products, such as BackOffice,
into your business environment.
Our associates can help you:
• Design your Microsoft BackOffice
environment
• Identify network and server requirements
• Plan the implementation and integration process
• Install the Microsoft BackOffice servers you select
• Integrate Microsoft BackOffice into your existing Windows
NT or NetWare environment
Integration Services for Microsoft products offers a planning service
only or a combined planning, implementation, and integration service.
You choose the service that best fits your needs. Both the Planning
Services and the Integration Services have optional packages you
can choose from depending on your needs.
With Integration Services for Microsoft BackOffice, you can get:
• Help with your planning for Microsoft BackOffice integration.
• Efficient and cost-effective installation, implementation,
and integration of Microsoft BackOffice servers.
• The
necessary resources to begin working on your project quickly, experienced
Microsoft-certified services specialists to help you have a successful
integration.
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Migration Services - When you're ready to migrate your applications
and/or data, you need it to happen as efficiently as possible, with
reduced downtime and business disruption. You need proven expertise
you can rely on with complete confidence to accomplish your migration.
Migrating data can be a risky and time-consuming task. There's always
the potential for costly downtime and data loss. With minimal disruption
to your work environment, we migrate data from your existing UNIX®
or Windows NT® server to a larger capacity storage server. Our
experienced professional will assist you with:
• Consolidating
data from different systems into one central location
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Migrating to a larger capacity direct access storage device (DASD)
• Consolidating your servers
With Migration Services for open systems attached storage servers,
you can get:
• Minimized costly downtime and data loss.
• Easy migration of data from your existing UNIX or Windows
NT server to a new or existing storage system.
• Experienced
services specialists at your location for a timely and accurate
migration.
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Operational Support Services - To keep your IT environment
fully operational and at peak performance, consider our services
for your single-source provider of remote and onsite support for
your hardware and software needs.
Let us help you increase your software problem resolution capacity,
without the cost of hiring and training additional staff. With Operational
Support Services - Onsite Technical Assistant, we offer technical
support to help you manage your IT environment. You can choose your
coverage. Based on your environment, a skilled, trained technical
assistant will be assigned to your account and can:
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Help you identify and resolve problems quickly and efficiently.
• Free up your technical staff to concentrate on core
business issues.
• Use and leverage the our support structure
to give you all the benefits of our support services.
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With this service, we help you with problem resolution and prevention,
and specific systems administration activities for your multi-vendor
hardware and software products.
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Planning and Design Services - Our planning specialists help
you make your IT systems operational with expert hardware and software
planning services. We can support selected Microsoft, UNIX and Linux
operating systems, systems software and middleware products.
Hardware planning
We analyze and develop installation and/or migration plans for your
hardware systems. We can develop plans that assist you with hardware
assessment, capacity planning, meeting performance requirements
and protocol development.
Network planning
Our planning specialists analyze and develop network installation
and migration plans. Areas of focus include network assessment,
capacity planning, and meeting performance requirements.
Design
Whether you are building a system from scratch or adding functionality
to an existing system, our specialists can help your IT operation
with expert system and network design services.
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Power Protection Services - Your business churns 24 hours
a day - customers rely on you - but what happens when lightning
strikes? Storms, human error, even car accidents can black out your
business. A one-second power interruption can result in hours of
downtime. At 99.9% reliability, that could happen 31,500 times a
year.
Do something to reduce downtime, increase availability of your power
supply, and keep yourself in business. We have power protection
solutions that are well-engineered and sized right for your needs.
Our specialists can help you with planning, designing, coordinating
installation, software monitoring and testing.
The most frequent causes of system-wide failure are problems with
commercial power : brownouts, surges, or spikes. When power quality
is compromised, so are your files, data entry orders, e-mail messages
and other critical business information. We can help you safeguard
your servers and applications with an uninterruptible power system
(UPS) solution. These UPS solutions have been tested and approved
for your server, and are available in a range of models to meet
your IT requirements.
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Relocation Services - When you need to relocate your IT systems,
Our relocation specialists offer planning, management and deployment
consultation services. Available services include systems discontinuance,
systems rearrangement, installation and testing, and site preparation
at your new facilities.
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Site Services - Services to help plan, design, and make physical
changes to new or existing IT facilities, including wiring, cabling,
and equipment modification.
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Software Services - Remotely delivered and onsite support
services designed to help protect investment and meet business goals.
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Storage Services - Tailored solutions designed to simplify
storage infrastructure and manage it effectively, with an emphasis
on reducing total cost of ownership and optimizing IT investment.
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Networking Services - Services that can help your organization,
regardless of size, manage your network investments, reduce risk,
and capitalize on business opportunities.
We deliver next generation networking solutions anywhere in the
networking life cycle - from network consulting and integration
to total network operations and management. Our professionals have
the expertise, proven methodologies, and tools to help you plan,
deploy, optimize, manage and run your complex, multivendor network
infrastructure. Networking Services we offer include:
Network
Consulting provides best practices to help businesses examine
where your network infrastructure is today, where it needs to be,
and how to get there. We offer vision, strategy, assessment, architecture
and conceptual design services to help businesses understand their
current network infrastructure and emerging network technologies.
We then formulate a strategy and plan for a flexible and secure
high performance network - one that's right for you today, and in
the future.
Network Integration and Deployment
Services can help you design and implement a network that
leverages your existing investments, avoids costly downtime, and
saves time and money when you move to performance enhancing technologies.
We analyze existing networks, protocols, wired and wireless configurations
to identify performance, interoperability and connectivity requirements.
We provide implementation planning, detailed logical and physical
network design, rapid deployment and network rollouts, product installation
and customization and operational services for network and cabling
infrastructures. We can help businesses securely converge data,
voice, and video networks, enable intelligent network infrastructures,
and deploy mobility solutions by exploiting technologies such as
virtual private networking (VPN), video and voice over IP (VoIP),
fiber optic networking, content delivery networks, storage networking
and wireless.
Network Operations and Management
Services provides a customized suite of network monitoring
and management solutions for improving performance, availability,
and security while minimizing the costs associated with operating
the network infrastructure. We combine our well-established methods
and processes with powerful network management tools to offer monitoring,
performance, problem, change, configuration and security services
for multivendor network devices.
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DONALDSON CONSULTING
- Network & Computer Solutions - QISV Vendor # 2467396241100
P.O.Box 8934 - Tyler, Texas 75711
Office 903.533.1700 - Cellular 903.520.7396 |
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